Pacific Credit Group Emporium Same problem as others. Los Angeles California Internet

My complaint is the same as others almost exactly. I was extended credit and ordered on Nov. 3rd. The down payment was taken from my account within a day or two. I called to find out where my item was when it hadn't arrived in the seven days I was promised and cancelled when I was told it was 7-10 business days from teh date my payment was taken. I have made multiple calls, each went to an offshore customer service, and I have been transferred to another customer service and to escalation several times in attempting to cancel this order which I was told would only take 48 hours. A week later they tell me no payment would be taken from my bank account since I cancelled the order Nov 17th. Guess what? Right, they took the payment today and I can reach absolutely NO ONE in charge.