Personal Creations ripoff WORST CUSTOMER SERVICE LATE ORDER DELIVERY Lemont Illinois

After examining the products I ordered from Personal Creations, I was VERY satisfied.

Their only problem is that their Customer Service is HORRIBLE. I think that if Personal Creations were to fix this problem, it would lead to may more satisfied clients. I wanted to update this report so that it accurately reflects my experience with Personal Creations. I would like to make it clear that they did keep their promise about delivering before Dec. 23rd BUT at the same time, they MUST IMPROVE their Customer Service.

If this is done, where you don't have to wait 30 minutes to 45 minutes on the phone as well as not getting through for a day or two, customers will be greatly satisfied because their products are very beautiful and sentimental.

It is a shame that because of bad customer service, Personal Creations may lose many customers. Personal Creations, lease, just fix this issue and I will reconsider buying from you again!

I just wanted to give an update regarding my order placed with Personal Creations. I was able to contact customer severice late one night, around 1030pm and was able to speak to Jonathan. This was on Dec. 19th, 2006 which was after I filed my ripoff report. I found out after waitning about 30 minutes on the line that my order was shipeed that night and I should receive it 2-3 business days via USPS mail. Two business days later, as assured by Jonathan, I did receive my items. Thank God!