Rainsoft Dishonest, Crooks, Liars, Cheaters, Loan Sharks Orlando Florida

My husband and I consented to a home presentation and the testing of our city water.

A representative from Rainsoft came out by the name of John he did the presentation and we were initially happy.

What was to be 1 hour turned into 3 hours by the end of the night our credit was ran and we were approved by  Rainsoft to receive a $7700 system our payment would be $154/month and we were told within 4 and half years the loan would be paid off.

Within the first few weeks we noticed a foul smell coming from the pipes which was never there before I called to complain several times

The company sent technician after technician and no onewas ever able to fix the problem and the technicians reported that they did not smell any odor in the water but we did.

Each time they would test the water and state the water was soft but that was not the complaint the foul rotten egg smell was.

They placed two filtration systems  and the smell did not and have not gone away.

We were promised clean, no smelling, good tasting water which we are not receiving.

I called the company listed on the billing statement and expressed how dissatisfied we were and that we would like to return the system.

They stated that if we did not call within three days of signing the contract they cannot do anything about it. 

I expressed that three days to see if a water filtration system was not enough Rainsoft themselves told me that it would take three months to remove all the build up from within my plumbing.

I called and complained it got me no where my loan was $7700 initiated in December of 2014 and has been reduced to only $706 less.

My daily interest rate is 17.99% and there is no way my loan will ever be paid off in four years.