SNAAC Security National Auto Vehicle was repod after 30 days, cost me almost 6 months of payments 6951 Cintas Blvd, Mason, OH 45040 Nationwide

I had purchased a vehicle about 8 months before I knew i was getting medically released from the military.
my loan holder is SNAAC. Once out, my alottments had stopped from the military, in which we contacted SNAAC multiple times and told lthem we needed a defered payment with an agreement to pay up the full month behind once pension hit on the 33'd day. It even shows on my credit report it was late for only 30 days, not 50, 60 etc. 30!

Day 30 I look out my bedroom window and notice my parking spot was empty... they had come and towed the car, while I was asleep, even though SNAAC had agreed to the deferment and the 2 months of pay once pension hit. That being said it cost 1800 to get my vehicle back, which at the time was towed almost 100 miles north of where I was stationed and living once i got out. (thanks for being so spread out, Arizona). At first, no one could find my vehicle to tell me where it was. It was a 2 day game and I had contacted multiple tow companies trying to locate my vehicle. I was told then,  early day 2 that it was sitting and waiting for auction and I needed to pay everything up front or else. Or else what?! I would be stuck with a 13000+ auto loan?! I've never taken a loan out before. I didnt know they had the rights to do what they did. After begging and pleading family members to help, I was able to also find a ride for the 100 mile trip to get the vehicle once it was located.

Well, heres a kicker.. the vehicle i was purchasing has an alarm sensor that goes off once it is between 3-5 miles away from the key fob! great to know (after it was towed) because when i showed up to get the vehicle back, automotive issues started happening. My battery cables were off, the battery was fried which meant i still had to go spend even more money to get my car right. Finally I was abel to get my car out of the towing compoud and the issues have just been adding up on the vehicle ever since.

My issue is now, 2 years later, due to the safety of the vehicle, making the monthly automatic payments from my account, I still have a repo/redeem on my credit report. Okay, yes, it was both, however shouldnt it  taken off since we did call and tell them we needed a deferment etc? Every time i've called during that time period, no notes were entered so apparently no one knew what i was talking about, including all the managers i had spoken with about the issue who agreed on the deferment to begin with! 

The auto repairs have been so extensive since the tow happened that due to safety reasons of my family, we had to go pull yet ANOTHER loan at even HIGHER rate just to make sure the vehicle we had would be safe, but more importantly safe for both my infant children to be in. 

I did some research and found that with the interesst rate of the vehicle, the payments etc, that the trade in value is actually over half as less than what i need to make the payoff of the vehicle, which I also read that if the dealership came and repod the vehicle and it didnt match the amount still owed, I would be responsible for the rest of the payment on the loan! Are you kidding me?! I want AWAY from SNAAC! SNAAC has certainly made me become a weary loan user of any lender!