SNAAC Security National Automotive CROOKED AUTOMOTIVE FINANCING Mason Ohio

This company is a complete ripoff! I signed a contract stating I was due on the 5th of every month with a 10 day grace period. I have made every payment by the 15th of every month! Never going past my grace period, I thought I was fine but SNAAC had something to say about that! They sent me a letter stating I owe late fees so I called and asked why.

First I made several attempts to call them for 3 days no answer, so finally they answered after I had been on hold for 30 minutes. I asked why do I have late fees when I am due on the 5th of every month and I have paid within my grace period. Their explanation was this: Your contract states you are due on the 5th of every month BUT you also have to pay within 30 days. Tell me how this makes sense????? So if I am due every 30 days my due date should not be the 5th of every month.

Every letter I get in the mail sbout my payment date is due for the 5th not 30 days. They charged me 2 late fees because I made a payment on the 14th and 15th. They say in the months that have 31 days I have to pay earlier. BUT WHY??? IF MY CONTRACT AND PAYMENT LETTERS SAY THE 5TH WHAT DIES 31 DAYS HAVE TO DO WITH IT???? My payment letter should say the 4th follwing any month with 31 days right? Wrong because they do not say that and their letters still say the 5th!!! Misleading huh? These people are crooks doing all they can to make good paying customers (the ones they DO NOT have to chase) a hard time!