Report: #564011

Complaint Review: taxbrain.com - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Wed, February 03, 2010
Updated: Wed, February 03, 2010
Reported By: Toni — Anaheim California U.S.A.

Author Confirmed

Why?

taxbrain.com Internet United States of America

Phone:
Web: www.taxbrain.com
Category:

taxbrain.com Tax Brain sent apology because the media has the story, Internet

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Tax Brain sent me an email apology yesterday and I was curious as to why they are apologizing now. Since last Friday they have been rude, dismissive and curt when I contacted their customer service line and chat customer service line.

Then I went to the internet today for an update as to when I would recieve my refund and found a story by Tara Morgan, a reporter for NBC12 in Richmond, VA. The cowardly Craig Petz sent the email apology because the media has the story and the greedy pigs are trying to put a happy face on the situation. It's called damage control but TaxBrain is a day late a many dollars short.

They should have apologized the problem and explained when they knew there was a problem. They admit to knowing there was a problem Janurary 15!

This report was posted on Ripoff Report on 02/03/2010 12:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/taxbraincom/internet/taxbraincom-tax-brain-sent-apology-because-the-media-has-the-story-internet-564011. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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