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Report: #562127

Complaint Review: taxbrain.com - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: mstmj — cleveland Ohio United States of America
  • Author Not Confirmed What's this?
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  • taxbrain.com 7575 West Linne Road Tracy, CA 95304 Internet United States of America

taxbrain.com petz enterprises, sbbt,taxbrain ripoff with tax refund, tax refund sent to wrong bank by fault of taxbrain Internet

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I filed my 2009 taxes with taxbrain on 1-29-2010 opting for direct deposit after taxbrain takes out fees in which it is sent to sbbt/metabank first then to your acct. Well taxbrain sent out the wrong routing numbers to the irs. And therfor I have no refund coming soon.


After speaking to IRS they said that the bank will reject it and send it back and to wait 6-8 weks. Taxbrain and sbbt bank is owned by petz enterprises but both are blaming each other. Taxbrain customer service reps are nasty and rude and provide no information. So therefore my utilities will be cut off ,cant pay rent, bank account will bounce and I may be homeless due to their mistake. I will never use taxbrain ever again.


This only happened to the early filers, Tabxbrain should take responsibility and offer something to the customers who have to wait for their efund.

This report was posted on Ripoff Report on 01/29/2010 08:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/taxbraincom/internet/taxbraincom-petz-enterprises-sbbttaxbrain-ripoff-with-tax-refund-tax-refund-sent-to-wr-562127. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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