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Report: #566076

Complaint Review: taxbrain.com - tracy California

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  • Reported By: char — south bend Indiana United States of America
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  • taxbrain.com 7575 west linne road tracy, California United States of America

taxbrain.com petz enterprises, sbbt Taxbrain.com, petz enterprises, sbbt, sent taxrefund to the wrong bank by fault of petz enterprises. tracy, California

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I filed my 2009 taxes with taxbrain on 1/15/2010 opting for direct deposit after Taxbrain takes out fees which is sent sbbt/metabank first then to your acct.  Taxbrain failed to notify me that they sent out the wrong routing numbers to the IRS, therefor I have no refund coming anytime soon.  I went down to the local IRS office and I spoke to an IRS representive, who gave me my routing information.  To my suprise my refund is located in a bank in Kentucky!  Now I have to wait for the bank in Kentucky to reroute my refund to the IRS so they can mail me a check.  So far the IRS has not received my refund and now its just a waiting game.  I am a full time nursing student and a mother of 7.  Only GOD knows how desperatly I need my refund, so I can pay my bills up without having to interupt my studies from school. 

This report was posted on Ripoff Report on 02/07/2010 08:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/taxbraincom/tracy-california-95304/taxbraincom-petz-enterprises-sbbt-taxbraincom-petz-enterprises-sbbt-sent-taxrefund-t-566076. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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