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Report: #562151

Complaint Review: taxbrain.com - Internet

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  • Reported By: Nicole — Maxton North Carolina Virgin Islands (US)
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  • taxbrain.com Internet United States of America

taxbrain.com Metabank Taxbrain offers tax service. I filed my taxes on the 16th of Jan choosing the option for direct deposit which goes thru Metabank then is routed to my bank Taxbrain screwed up on the routing. # to Meta, Internet

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I filed my taxes with taxbrain on Jan 16th 2010. Every year like I always do I opted for the direct deposit option. Some how taxbrain transmitted the wrong routing number to the irs as a result they went to another bank. They are suppose to go to Metabank and then Metabank direct deposits them into your account but since there was a wrong routing the direct deposits are being rejected and sent back to the is and they are unable to redeposit so customer will have to wait anywhere to 4 to 6 weeks for a check mail to the address you put on you return. I feel this is very wrong because they something was at the beginning of the week they just chose not to say anything.  I will never use them again they are very deceptive and rude not even informing the customer in a proper manner.

This report was posted on Ripoff Report on 01/29/2010 11:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/taxbraincom/internet/taxbraincom-metabank-taxbrain-offers-tax-service-i-filed-my-taxes-on-the-16th-of-jan-cho-562151. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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