Report: #1534291

Complaint Review: Apple - Cupertino California

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Submitted: Wed, September 18, 2024
Updated: Wed, September 18, 2024
Reported By: — United States

Author Not Confirmed

Why?

Apple One Apple Park Way. Cupertino, California United States

Phone: 1-800–692–7753
Web: www.apple.com
Category: Refund

Apple refused to refund a subscription that one requested. Cupertino California

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When purchasing a subscription for a service that an app provides, I tried to request a refund through the report a problem section of apple. After giving a legit reason in the dispute, they still turned it down. I even called the "support" number and the "advisor" claimed she couldn't refund the $10.81 because it was already turned down to do so.

Last time I checked the customer is always right, not the employee. They obviosuly don't care about their long time apple users.

This report was posted on Ripoff Report on 09/18/2024 03:13 PM and is a permanent record located here: https://www.ripoffreport.com/report/apple/cupertino-california-refused-1534291. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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