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Report: #1536263

Complaint Review: Apple - Houston TX

  • Submitted:
  • Updated:
  • Reported By: Chasidy — Houston United States
  • Author Confirmed What's this?
  • Why?
  • Apple Houston , TX United States

Apple Refusal to Refund Houston TX

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Dear Apple Support Team, I am writing to formally request a resolution regarding multiple unauthorized charges on my account. Below are the details: • Apple ID: Roberts.chasidy@yahoo.com (I no longer have access to this email. Please contact me at chass121451@gmail.com instead.) • Unauthorized Charges: • WPS: $38.96 • Burner Subscription: $9.99 • TextNow: $4.99 • Fax from iPhone: $12.99 I have made several attempts to request refunds for these charges, but my requests have been declined despite explaining that these purchases were not authorized. This has been very frustrating, and I believe these issues were not handled appropriately. I kindly request that you review my account and provide a refund for the above-listed amounts. I value my relationship with Apple, but this experience has left me feeling disappointed. I trust that your team can help resolve this matter promptly. Thank you for your time and assistance. I look forward to hearing from you soon. Sincerely, Chasidy Roberts Email: chass121451@gmail.com

This report was posted on Ripoff Report on 02/28/2025 12:40 PM and is a permanent record located here: https://www.ripoffreport.com/report/apple/houston-tx-refusal-refund-1536263. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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