Report: #1475867

Complaint Review: Apple Inc. -

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Submitted: Sat, March 23, 2019
Updated: Sat, March 23, 2019
Reported By: cliff — Lansing MI United States

Author Confirmed

Why?

Apple Inc. United States

Phone:
Web: apple.com
Category: electronics, Customer Service & Support

Apple Inc. erased thousands of songs from my device because i followed their directions!

*Consumer Comment: Negligence

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Itunes GO said to rebuild the library on my new computer to just attach the ipod and follow the prompts - did that and instead of rebuilding the library, it erased everything - the customer support said that they couldn't help unless i had backed everything up - and i was following their directions to do that and lost thousands of songs - will never buy another apple product again !!!!They could not explain what had happened and no one could .

This report was posted on Ripoff Report on 03/23/2019 01:33 PM and is a permanent record located here: https://www.ripoffreport.com/report/apple/erased-thousands-songs-device-1475867. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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