Apple Inc. Apple Computer refused to credit fraudulent charges Nationwide

Many years ago, I had an iTunes account with Apple and purchased all my mp3s through them.  All iTunes charges were automatically charged to my credit card.  At the time, I did not even have a smart phone yet and did not use any apps.

One month, I noticed a single purchase of very expensive apps on my account (worth around $500).  I complained to Apple and let them know that I did not make this purchase and did not authorize it on my account.  They refused to credit my account for the unauthorized purchase, they never bothered to look into how the mistake was made, and they simply said that I was responsible for all charges on my account (ignoring the fact that I had not made this purchase!).

Having no other choice, I contested the charge with my credit card company and they credited the amount back to me.

However, my iTunes account then refused to accept any purchases.  Apple told me that because a charge-back had been done on my credit card, they would not accept use of that credit card anymore.  They said I would have to use a different credit card and register that different credit card with my iTunes account.  I was so pissed off, I just gave up and started purchasing my mp3s through another source instead, which I still do to this day.

So erroneous/unauthorized charged appeared on the iTunes account, Apple refused to do anything about it, and then refused to accept my credit card because I used it to contest the charges that were erroneous/unauthorized in the first place.  Crappy way to do business- STAY AWAY FROM APPLE!!