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Report: #1493946

Complaint Review: CarParts.com - La Salle IL

  • Submitted:
  • Updated:
  • Reported By: sean — SAN FERNANDO CA United States
  • CarParts.com 761 Progress Parkway 61301 La Salle, IL United States

CarParts.com Shipped the wrong part and charged for shippin it back.. La Salle IL

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I used their online part filter correctly and was sent the wrong part which I had to send back to get a refund issued but the shipping was more than the price of the part. I contacted them I told them that their online filter doesn't make the distinction between vehicles that change model parts mid-year, which is the only reason I can think of for the wrong part.

I was told to get more information on my truck so that when i buy from them again i will be sure to get the right part. What??!! The fault is entirely theirs and i should have been reimbursed for the cost of shipping as well as the price of the part.

This report was posted on Ripoff Report on 04/11/2020 04:56 PM and is a permanent record located here: https://www.ripoffreport.com/report/carpartsdotcom/la-salle-il-shipped-wrong-1493946. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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