Combined Insurance Combined Life Insurance Combine Life Insurance with no copy of a policy. Chicago Illinois

Several years ago, we purchased a life insurance policy from one of their salesmen, who came to our house.  We were told the policy would be sent to us in the mail.  Since that time, this company has automatically taken money from our account every month.  We never received a policy and when I call to ask about it, I'm told it will take 6 to 8 weeks to get it in the mail.  I have a policy number, but no policy and I believe this is all bogus. 

I've stepped up my campaign lately of getting a policy, but now it's almost impossible to get an agent on the phone.  When I DO get someone on the phone, I'm told to use their self-care website.  It doesn't work most of the time, but when it does it's only concerned about me making a payment to the company.

I think I'm just about done making any more payments to them at all.  I receive no service from their "customer service" team.