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Report: #1488658

Complaint Review: Cricket Wireless -

  • Submitted:
  • Updated:
  • Reported By: Beila — United States
  • Author Confirmed What's this?
  • Why?
  • Cricket Wireless United States

Cricket Wireless Failed to honor promised price on order

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I placed an order for new service on a brand new account with Cricket Wireless. Their current promotional offer was for a Samsung A10e for the price of $9.99, instead of its regular pricing, if the customer ports in a new number to Cricket. I successfully did port a number from another carrier to Cricket Wireless.

After the number successfully ported out from my old carrier to Cricket, I received an order confirmation confirming the successful transfer and opening of my new Cricket account. But it failed to include the Samsung A10e phone I specifically ordered for $9.99 on the order. When calling their customer service I was advised that they cannot correct their error and send me the Samsung A10e for $9.99, as they promised before I ported my number to them.


This report was posted on Ripoff Report on 12/05/2019 05:47 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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