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Report: #1487541

Complaint Review: Dish network - Sheffield Lake OH

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  • Reported By: Scott — Sheffield Lake United States
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  • Dish network 665 Kenilworth Ave. Sheffield Lake, OH United States

Dish network lied and misrepresentation of services Sheffield Lake OH

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On October 28,2019 I called Dish to question there services.  I was told by a woman that they partnered with WOW for internet services, I would recieve one bill. She reported the bill would be cheaper than my current WOW bill.  so i decided by phone that this would be a better agreement.

There was no paper signed.  November 6,2019 A young man came to install the dish equipment. He did not know about any internet service. in fact he reported  Dish has no partnership with WOW we would have two seperate bills.  Costing Me more than what I am currently paying.  I WAS LIED too.   

So I called dish to cancel. They siad I could not. They said I have a 2 year contract I did not sign any document. What about a 30 day clause? they said they don't have one.  Again I called Dish on November 6, 2019 I requested again to cancel.  They transfered me to a negotiator.  He reported they have no 30 day clause that I am into a 2 year cotract. 

He would not acknowledge that I was Lied to or that they misrepresented there services. He kept repeating Ow so your angry that You are getting 2 bills.  He clearly was making a repetative point trying to anger me.  We have Dish Cancelled but it will cost us 450.00. 


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