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Report: #1516379

Complaint Review: Ebay - San Jose California

  • Submitted:
  • Updated:
  • Reported By: Pete — Tampa Florida United States
  • Author Confirmed What's this?
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  • Ebay 2025 Hamilton Ave San Jose, California United States

Ebay Charging sellers for cancelled transactions San Jose California

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Ebay has decided it is okay to bill the seller the full amount of the transaction, if the order is cancelled.  They literally want you to pay the seller back, while they hold the funds from the transaction, instead of just releasing the funds back to the seller. This has created an issue where I cannot refund the money and they refuse to address it.

On top of that, they held the money paid to me for 2 weeks, even though I have been with the company for 21 years and never missed shipping a single item.  My feedback is 100% and there is a history of 100 transactions that have all been shipped successfully. 

If I try to cancel my account, they refuse to refund the guys money from the transaction and thus won't cancel my account.  This is no doubt a way for the company to generate extra income on the interest from the money that was paid to them from both the buyer and the seller.  This is a scam and I'm pretty sure it isn't legal. 

This report was posted on Ripoff Report on 02/25/2022 10:34 AM and is a permanent record located here: https://www.ripoffreport.com/report/ebay/san-jose-california-charging-1516379. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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