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Report: #1476390

Complaint Review: Ebay - Shanghai Shanghai

  • Submitted:
  • Updated:
  • Reported By: Pam — Fountain Hills United States
  • Author Confirmed What's this?
  • Why?
  • Ebay Shanghai, Shanghai China

Ebay tiaji_5800 vendor Tracking to somewhere else, I lost $220 trusting Ebay Shanghai Shanghai

*Author of original report: Ebay supports fraud - non delivery of purchase. Be prepared to have a big fight to make then do right.

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I ordered from a Columbus Ohio company, per the listing- the first lie. The item was shipped from Shanghai. They gave me a tracking number, which I checked on frequently. When the tracking said it was delivered to my house, I went to the door, surprised that the postman didn't ring the bell as he usually does - nothing there. I called the post office and was told the tracking number was for another address in the same town, but not to me. I called the 800 P.O. number and again the local P.O. they both said it was not addressed to me and my street address. I had already figured that out, as it was not delivered to me. I gave Ebay the claim reference number given by the P.O., all they would provide legally. 

The vender said it was delivered to me, so in spite of the evidence from the P.O., Ebay decided the vender must be right, not me and the US Post Office, so I am out $220 and the vender has a tidy little profit over something not sent.   

This report was posted on Ripoff Report on 04/01/2019 09:38 PM and is a permanent record located here: https://www.ripoffreport.com/report/ebay/shanghai-tiaji-vendor-i-lost-1476390. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Ebay supports fraud - non delivery of purchase. Be prepared to have a big fight to make then do right.

AUTHOR: Pam - (United States)

POSTED: Wednesday, April 03, 2019

I ordered from a Columbus Ohio company, per the listing- the first lie. The item was shipped from Shanghai. They gave me a tracking number, which I checked on frequently. When the tracking said it was delivered to my house, I went to the door, surprised that the postman didn't ring the bell as he usually does - nothing there. I called the post office and was told the tracking number was for another address in the same town, but not to me. I called the 800 P.O. number and again the local P.O. they both said it was not addressed to me and my street address. I had already figured that out, as it was not delivered to me. I gave Ebay the claim reference number given by the P.O., all they would provide legally. 

The vender said it was delivered to me, so in spite of the evidence from the P.O., Ebay decided the vender must be right, not me and the US Post Office, so I am out $220 and the vender has a tidy little profit over something not sent.   

Ebay said they do not vreify Post Office information and I needed to get a police report.  When I called thje police, they were baffled. Apparently Ebay does not understand the difference between a criminal act (murder, armed robbery, rape) and a civil act (fraud, theft). In addition, to investigate something, police nned to have a name of the perpetrator, which Ebay does not give. 

So Ebay made a Post Office and a Police demand, neither of which were legal or possible. 

Ebay, get your act together. Don't use "it's a marketplace" as an excuse to be irresponsible.  

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