Report: #1482118

Complaint Review: GOAT - Culver City CA

  • Submitted:
  • Updated:
  • Reported By: Phil S — San Francisco CA United States
  • GOAT 3690 Landmark St Culver City, CA United States

GOAT Goat, Goat Shoes, Goat.co Sent used shoes as new, refused to take unopened box back claiming I did it. Culver City CA

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They will send you used shoes (as new).

Delay shipping the shoes for weeks while they ignore your messages telling them that if the shoes don't arrive by X date, to cancel the order because they will be useless to you after that date.

When they finally ship weeks late, you return the box unopened, because as you said, you don't need them anymore.

When the shoes arrive at their facility, they will refuse the return claiming they are "used."

They will not reply to your customer support messages. When they do, they only send form letters. "I'm sorry, this has been escalated to a supervisor."

Then they send the shoes back to you.

This report was posted on Ripoff Report on 07/18/2019 10:32 AM and is a permanent record located here: https://www.ripoffreport.com/report/goat/culver-city-ca-shoes-dotco-1482118. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion


AUTHOR: Baker - (United States)

POSTED: Thursday, July 18, 2019

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