Home Depot We had windows installed and they were leaking and we need the damage fixed. Bonita Springs Florida

Hurricane windows installed by Home Depot are leaking and instead of dealing with it they have asked I deal with the subcontractors insurance.  We had hurricane windows installed and discovered on 8/2/2020 that they have been leaking. We spoke with PGT and they have agreed this is an installer issue. After calling different numbers daily I finally spoke to someone on 8/15. They sent out a contractor to look at damage and clean up some of the debris and also sent out a person to give us a quote on fixing the damage. They have ordered new windows, accepting responsibility that something is wrong with the windows.

They are now having me contact the contractor's insurance company which seems fraudulent since we hired Home Depot not the other company. We have active mold in our bedroom and they are trying every way to not fix the sheet rock and flooring that was damaged. I just want to have the mold gone and be able to get on with the repairs. 9/14 the installers insurance company came back and said they did nothing wrong. Now we are back to square one of trying to get the sheetrock, inuslation, and flooring replaced in our bedroom and the mold out of our house. The windows should be here around the 20th according to construction manager, Richard Kale. He has at least returned our calls and reached out to Home Depot's inusurance comapny also asking what the next step is.

Home Depot's insurance company is Sedgwick Claims management Services, Inc. Lesly Clear is agent, , Email Leslye.Clear@sedgwickcms.com ,   1-800-253-4527. Cell 470-603-5458. We provided repair quotes to everyone, and they were less than the original company that Home Depot brought out. We just want our house back.