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Report: #1497811

Complaint Review: Lowes - Raleigh North Carolina

  • Submitted:
  • Updated:
  • Reported By: Mike — Raleigh United States
  • Lowes 4831 Grove Barton Road Raleigh, North Carolina United States

Lowes Whirlpool A 7 month old washer that has not worked right from the day we purchased. Raleigh North Carolina

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We purchased a Whirlpool Cabrio washer and dryer in January 2020. The washer is not working correctly and the service tech has been unable to fix it. He replaced the mother board to no avail. It goes off balance daily, makes loud noises and takes a long time to cycle. This is not the way our previous Whirlpool washer worked. We owned a Cabrio washer before and it worked great.There is no need to try and repair it again.They have been out twice. Can we get a replacement please? It may just be a lemon.

We are still having issues with the washer. The repair man has been out four times to replace the lid lock mechanism, the mother board, the suspension rods and now we are getting the transmission replaced because the washer is still not working properly. We had a Cabrio washer for 4 years before and never had an issue. At what point does Whirlpool accept the fact that we have a lemon and it just needs replaced?

 

This report was posted on Ripoff Report on 07/19/2020 03:47 PM and is a permanent record located here: https://www.ripoffreport.com/report/lowes/raleigh-north-carolina-month-1497811. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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