Report: #1492207

Complaint Review: NANO Hearing Aids - Coppell Texas

  • Submitted:
  • Updated:
  • Reported By: ArsJan — Bayside NY United States
  • Author Not Confirmed What's this?
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  • NANO Hearing Aids 511 South Royal Lane,, Coppell, Texas United States

NANO Hearing Aids The most dishonest company that I ever purchased hearing aids! Coppell Texas

*UPDATE Employee: Feedback Response

*UPDATE Employee: Nano Quality Service Department

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 I just purchase a pair from Nano Hearing Aids in February 2020; “February sale! Buy 1 nano sigma wireless hearing aid and get the second ear free! (full pair for only $797) plus get free protection plan + 6 months of free batteries + free shipping!". After reading the wonderful reviews on their website, which I am sure that they are all phony.

These hearing aids are useless the sound is terrible with too much echo and metallic sounds. When I did some research, I found the same ones on Alibaba’s website: https://www.alibaba.com/product-detail/fma201-wireless-bluetooth-hearing-aid-smart_60740691571.html?spm=a2700.details.deiletai6.4.2e652564cjymoz - for $65 a pair!

Unbelievably overpriced junk. When I tried to call the company so I can return them, no one ever answers the phone line. Finally, one of their representatives emailed me and offer to exchange them for a better one at no charge, another cheap piece of junk. I refused them and asked again for an RMA number and return shipping label and no one replayed.

I am on social security and I can't afford to lose that much money for a piece of junk. I don’t understand how such a bad company is in business! I don't know what to do so I can recover my money from this company as per their “No-Risk 45-Day Money-Back Guarantee!” that has such a bad reputation!

This report was posted on Ripoff Report on 02/25/2020 11:27 AM and is a permanent record located here: https://www.ripoffreport.com/report/nano-hearing-aids/coppell-texas-most-dishonest-1492207. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 UPDATE Employee

Feedback Response

AUTHOR: Nano Hearing Aids - (United States)

POSTED: Sunday, May 17, 2020

Hello ArsJan,

Saw your review and I'm sorry to hear that.

I'm happy to help so before we proceed, please send us an email with the following info:

- Order number
- Email Address
- Complete Name
- Phone number

Please send these info to returns@nanohearingaids.com, once we received it, we'll check your order for you.

Looking forward to your response. Take care!

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#1 UPDATE Employee

Nano Quality Service Department

AUTHOR: Robert - (United States)

POSTED: Tuesday, February 25, 2020

Hello Ars, contact me at RobertS@nanohearingaids.com if you still require assistance. Thank you. Robert S. 

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