Report: #1506633

Complaint Review: NetSpend - San Antonio Texas

  • Submitted:
  • Updated:
  • Reported By: Brent — Austin Texas United States
  • Author Confirmed What's this?
  • Why?
  • NetSpend PO box 2136 San Antonio, Texas United States

NetSpend Roger Kidwell Jr, VP Operations Skanky third world NetSpend deprives me of my money San Antonio Texas

*Author of original report: More NetSpend unethical nonsense

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My disputes over purchases with my card with two different motels were legitimate but I knew I was going to have problems with NetSpend when they sent me an email regarding one of my complaints telling me to send documents to an invalid email address that started with www.

My suspicions were absolutely correct. They're Filipino dispute team was ridiculous couldn't remember or get my information straight and then they told me the investigation would take 20 days when there was plenty of evidence. In fact one of those motels obviously charged me twice on the same day.

Unbelievably unethical and incompetent

This report was posted on Ripoff Report on 04/01/2021 06:04 PM and is a permanent record located here: https://www.ripoffreport.com/report/netspend/san-antonio-texas-roger-jr-vp-1506633. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

More NetSpend unethical nonsense

AUTHOR: Brent - (United States)

POSTED: Friday, April 02, 2021

 Because the jerks at NetSpend told me it was going to take 20 days to investigate and obvious case of fraud by the merchant eye contacted the merchant myself and they had refunded and overcharged. The money was sent back to NetSpend but NetSpend told me I had to wait 5 days for the payment to process. Just more disgusting nonsense

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