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Report: #1492806

Complaint Review: Rockauto.com - Wayne NJ

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  • Reported By: Ken — Choctaw Oklahoma United States
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  • Rockauto.com 415 Hamburg Turnpike Bldg G Wayne, NJ United States

Rockauto.com RockAuto LLC Per RockAuto's site, parts listed for my vehicle, they sent the wrong parts, I installed them, now they won't do anything! Wayne NJ

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I ordered parts listed for my truck based on a simple search on their website, so they sent, and I installed the wrong parts. I tried to return them on-line and request to their online only customer service, to be made whole, but only receive replies, day after day, to go back and try again, all to no avail!

All while my truck is unusable and in jacks. THEIR WEBSITE LIST THE WRONG PARTS FOR YOUR VEHICLE, THEN SENDS YOU THE WRONG PARTS, THEN DOES NOYHING TO HELP YOU FIX THE ISSUE! I WANT DAMAGES AND THE CORRECT PARTS. AND THOSE WRONG PARTS MAY HAVE MESSED UP MY VEHICLE! 





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This report was posted on Ripoff Report on 03/11/2020 03:21 AM and is a permanent record located here: https://www.ripoffreport.com/report/rockautodotcom/wayne-nj-rockauto-llc-site-1492806. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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