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Report: #1489935

Complaint Review: SYNCHRONY BANK - Orlando Florida

  • Submitted:
  • Updated:
  • Reported By: Jenelle — Los Angeles CA United States

SYNCHRONY BANK Overcharged me on Automatic payments. Did not honor 2 promotional interest free charges (Blamed retailer for not entering promotional codes) Orlando Florida

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1) I was overcharged by Synchrony Bank via automatic payments.

The monthly automatic payment amounts varied from

$135 paid 7/2/2019

to

$185 paid 1/2/2020

When I asked to speak w/Supervisor NONE was available.  Their customer service number keeps you waiting for over one hour.

Tried to resolve via chat.

To add insult to injury only chat w/Robot NOT A LIVE CHAT Supervisor.

2) Synchrony Bank would not honor the 4 Total promotional interest free charges.

Only would honor 2 promotional interest free charges...putting the burden on me to 

secure the vender USES THE PROPER Promotional codes when entered into billing system.

3) interest rate on my balance is 24.99%

PLUS

3.25% interest rate!

***No supervisor to help me untangle this mess Synchrony made in their $favor.

 

 

This report was posted on Ripoff Report on 01/04/2020 01:49 AM and is a permanent record located here: https://www.ripoffreport.com/report/synchrony-bank/orlando-fl-overcharged-did-1489935. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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