Report: #1500311

Complaint Review: UBER - San Francisco CA

  • Submitted:
  • Updated:
  • Reported By: Mark — Houston Texas United States
  • UBER 1455 3rd Street San Francisco, CA United States

UBER Overcharge for trips, fraudulently bill for driver cancelled-trips, repeated instances, obscure cancellation methods San Francisco CA

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Instance 1.  Miami call for Uber, cancelled by driver/no show, I was billed.

Instance 2. Miami call for Uber, cancelled by driver/no show, I was billed.

Instance 3. Miami trip from Downtown to Airport, charged about $12 more than the app priced the trip at.

Instance 4. Miami trip from Downtown to Airport, overcharged with trip billed as from Downtown all the way past the airport to West Miami, twice the distance.

Instance 5.  Followed instructions to schedule ride, instead of scheduling for later, it immediately assigned a driver with only two minutes to cancel, with no obvious button to cancel before being charged "for the driver's effort"

Uber is the worst ever customer service, fraudulent charges, unfriendliest app I've ever used, seem to be 100% trying to extort the money from both riders and drivers, unbelievable!

This report was posted on Ripoff Report on 09/27/2020 09:33 PM and is a permanent record located here: https://www.ripoffreport.com/report/uber/san-francisco-ca-overcharge-1500311. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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