ACCC Insurance/ Christina Miller/Chris Fields 5 weeks of calling and messages and still have not got the first returned phone call Alpharetta Georgia

      Was in a wreck with someone whose insurance company happens to be ACCC. The first time I called I was given this information from the person who answered the phone. Christina Miller was the agent handling my claim and her supervisor's name was Chris Fields. I have called both of their extensions a dozen times and left them both half a dozen messages. Neither one of them have ever answered the phone when I call nor have either of them returned any of my calls.

      On Monday June 8th, ACCC finally sent someone to take pictures of my vehicle. The person that took the pictures told me that someone would contact me within 24 to 48 hours. I called them again today(6/24), because I still have not heard anything from anyone. I was told by the agent on the phone that he was sending an email to Chris Fields supervisor to inform him that Chris and Christina have not been doing their job.

       I now expect this kind of laziness and effortlessness from ACCC. Going online I found out that there is not one good review about this company. That makes since seeing how they give supervisor titles to just any idiot off the street. It is a shame that whoever owns this company allows this kind laziness from its employees.