Report: #1254470

Complaint Review: Allstate Insurance

  • Submitted: Sat, September 12, 2015
  • Updated: Sat, September 12, 2015
  • Reported By: M.L. Reed — Warren Ohio USA
  • Allstate Insurance
    2019 Elm Road
    Warren, Ohio

Allstate Insurance - Rob Martin Agency I pay a ridiculous amount for car insurance - when I went into the office to complain the woman agreed "Yes, you do pay a ridiculous amount for car insurance" Warren Ohio

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I am writing to complain about my insurance current company.  I have been paying too much for auto insurance, and my agent retired...and a new agent is now handling my insurance.  I went into the office two weeks ago to complain about the insurance rates.  The girl who works in the office looked at my record, and she agreed.  "You are paying a ridiculous amount for car insurance."  She committed to go through my records, and find out why the rate was so high and call me back with a plan to decrease the amount of insurance I was paying.  She never called - I did not hear from anyone at Allstate.  I got a notice on September 11 stating that if my car insurance was not paid by midnight on the 10th - my insurance would be cancelled.  WTH - Wouldnt it have been more intelligent to send me the notice before the 10th?   I have been with Allstate for over 25 years, and this is how they treat a valuable customer.    I am 62 -retired - and drive less than 10,000 miles a year.  I have two vehicles insured - a 2013 Equinox, and a 2001 Geo prism.    I was paying  $200.00 a Month for insurance.....Ridiculous!!!

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