Complaint Review: American Express BlueBird - Internet
- American Express BlueBird Internet USA
- Phone:
- Web: www.bluebird.com
- Category: Banks
American Express BlueBird AMEX Major Inconvenience - Will not except Trustmark Bank Payroll Check Internet
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This card isn't accepted most of the time. A lot of local business do not accept American Express.
I learned about paying at the pump the hard way. After buying gas, my card was declined a few minutes later while trying to buy teething medicine for my 9 month old. The gas station put a hold on my Bluebird account for 3 days. Always pay inside was the suggestion. Still having issues paying for gas inside a gas station that takes American Express.
Bluebird has a professional app for smart phones and one of the features that had me most interested, was the ability to deposit money from a check. They tell you that it takes up to 6 days for a check to be deposited to your card. I was ok with that, and deposited my payroll check using the app. It did not take 20 minutes before my account showed that my payroll check was DECLINED.
I called customer service to try to find out why. The first rep I spoke to was friendly and I could hear her loud and clear. She transferred me to another rep more qualified to answer my question. The second rep acted as though I was a huge bother from the moment she slurred hello. I could barely hear her and when I let her know, she crammed her mic close to her mouth and yelled the question she was trying to get answered. She took basic info, and returned with a long drawn out answer, but I could not comprehend a word she was saying. So, the question still remains. I do not have a clue why they declined my payroll check. But I'm not going to waste any more time being yelled at by their, ahem, customer service?
I will not recommend this product to anyone. It has only been one inconvenience after another.
Background info - I CHOOSE NOT to have a bank account due to the fact that my wallet has never charged me a single fee. Banks should not charge us to cash their customers' checks. These banks have survived, and thrived for a hundred years without doing so.
BLUEBIRD is NOT a good alternative.
This report was posted on Ripoff Report on 08/01/2014 05:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-express-bluebird/internet/american-express-bluebird-amex-major-inconvenience-will-not-except-trustmark-bank-payro-1166791. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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