X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now
Ripoff Report | Apple Computers Review - Cupertino, California
X  |  CLOSE
Report: #1133274

Complaint Review: Apple Computers - Cupertino California

  • Submitted:
  • Updated:
  • Reported By: Bob — New York New York
  • Author Not Confirmed What's this?
  • Why?
  • Apple Computers 1 Infinite Loop Cupertino, California USA

Apple, Apple Computers, Apple Computers Inc. Defective MacBook Pro Retina - defective screen with burn in, four defective logic boards Cupertino California

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I can't stress enough what a horrible company Apple is and how they completely fail to stand behind their products.  I purchased a MacBook Pro Retina 15" and it has been the epitome of a lemon.  The logic board was replaced four times and the screen was replaced once.  The screen had the dreaded "burn-in" effect that has thousands of complaints even on Apple's own forums and the logic board has various problems like defective thunderbolt ports, overheating, defective GPU, etc. 

What was really incredible though was Apple's incompetence in repairing the problem and their unwillingness to simply replace a an obvioulsy faulty product.  Each and every time they took well over a week to repair and each and every time it failed in a different way in short order after they returned.  When I complained for a new computer they gave some excuse about "Apple policy to replace only after 3 unsuccesful repairs" - after 3 repairs came and went suddenly they had never heard of that "policy". 

After hte fourth repair the computer only lasted a couple of days.  When I returned it they claimed it was "out of warranty" and that were going to fix it one more time as a one time exception. 

 

This report was posted on Ripoff Report on 03/24/2014 03:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/apple-computers/cupertino-california-95014/apple-apple-computers-apple-computers-inc-defective-macbook-pro-retina-defective-scr-1133274. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.