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Report: #273235

Complaint Review: Apple Computers - Nationwide

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  • Reported By: coppell Texas
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  • Apple Computers 6121 West Park Blvd Plano, Texas 75093 Nationwide U.S.A.

Apple Computers Apple Mac - Buyer Beware! We bought 2 and they are expensive doorstops. Plano Texas

*Consumer Comment: Same happened to me

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We bought two Macbooks about a month apart. For the first month we LOVED them. We invested in the largest hard drives and the maximum amount of RAM and expected to have at least 4 or 5 years use. Not so fast!

About a month later, my box started shutting down intermittently. That was trip 1 to the apple store for repairs. Next month, same repair for my husband. Trip 2 to the apple store. A couple months later, I had some sort of problem with the battery. Trip 3 to the apple store. Next month, same thing with my husband's laptop. Trip 4 to the Apple store. Then, the case had to be replaced because of a fault in the manufacturing process that caused it to stain. Trip 5 to the apple store.

Next month, my husband had the same problem. trip 6 to the apple store. Then, the power cord split. Trip 7 to the Apple store.

Things were quiet for a while and everything was fine. Not so fast!

A couple of days ago, I was surfing the web and my computer froze. Long story short, it was my hard drive and my circuit board. I lost EVERYTHING! The data recovery people couldn't save anything at all. We expect that my husband's box will follow suit any day now. We spent $3000 for 14 months of use on these computers. Apple claims that their lemon policy doesn't apply. Needless to say, I'm now using a PC and will never go Apple again. Pure garbage.

Do you research before you buy these! You can buy a disposable computer for a lot less money than these disposable Macbooks.

coppell, Texas

This report was posted on Ripoff Report on 09/08/2007 06:23 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Same happened to me

AUTHOR: Ricky - (U.S.A.)

POSTED: Saturday, September 08, 2007

I purchased a $2000 Apple desktop that had absolutely everything included, top of the line....I took it out of the box, completely DOA. Wouldn't even turn on. I called Apple and they said it must have been damaged during shipping and that didn't fit under their warranty, tried to sell me new one for another 2 grand! Ridiculous!

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