Ashley Homestore Product Misrepresentation Augusta Georgia

I purchased a Loveseat from Ashley Homestore and was delivered a different Loveseat than the one I was shown rendering its primary function unusable, the seat sits 22 inches from the floor whereas the Loveseat I purchased is 18 inches from the floor, I am 5'8" tall (average height and weight) and my feet do not touch the floor and it is hard to sit in without sqirming about to be seated.

I have made 4 trips to the store, supplied photos on three occations, they acknowledged the problem and assured me it would be corrected without resolution to date.  I have received no callbacks when promised and it seems they have no desire to resolve the problem. They requested I use the Loveseat for two to three Months and it would go through a breakin period at which time my feet would touch the floor, I complied with their request, however my feet are still 4 inches off the floor.

I made one final attempt by contacting their Corporate Headquarters and spoke with a very rude. snide woman that advised me the local store had no authority in the matter and what they had been telling me was completely wrong and without merit and I would need to start over and deal with Corporate Headquarters by taking additional Photos and resubmitting them, I have already submitted photos on three occasions made 4 trips to their Store, I have made many Furniture purchased throughout my life and this is without the worst and most uncooperative Company I have dealt with to date.