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Report: #1088481

Complaint Review: Assurance Wireless - Select State/Province

  • Submitted:
  • Updated:
  • Reported By: AGColorado — Pueblo Colorado
  • Author Not Confirmed What's this?
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  • Assurance Wireless Select State/Province USA

Assurance Wireless Need More Documents PUEBLO COLORADO

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My father had called Assurance Wireless and requested for an application. They sent him one and he filed it and sent in all the DOCUMENTS that are REQUIRED and are NOT easy to get. He missed one small area of the application for his income. But keep in mind that he had already sent all the Documents needed that includes his income verification. So the sent him a new application and asked for him to refill it out. He did as they asked and sent it back in. It has been almost 2 months and today he recieved a letter in the mail asking for more documents of verification for everything. So we called and they said that the first application had been denied witch we were never notified. So I asked her what happened with the second application he refilled out and sent in like they requested. Her answer was that they got it but they had threw away his documents because it was denied. I asked her why would they send him a letter asking for him to just fill out a new application and thats it. I could never get a clear answer from her when I keep asking her why would they request new information and trash all his IMPORTANT DOCUMENTS that are not easy to get. I don't trust this company its a SAD thing that out SENIOR Citizens have to deal with this!!!!!

This report was posted on Ripoff Report on 09/30/2013 07:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/assurance-wireless/select-stateprovince/assurance-wireless-need-more-documents-pueblo-colorado-1088481. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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