Complaint Review: BB&T -
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Do not open an account with BB&T, it is a predatory bank that goes out of its way to charge its customers as many fees as it can. They still do thing that most other major banks have stopped doing due to major complaints and legal action. Here are a few examples of the shady practices they use.
They post Charges to your account before they post cash deposits. What this means is if you deposit $100.00 in cash on the same day a Debit come through, they will post the debit first then the deposit so if the debit causes your account to go negative, they can charge you a $36.00 overdraft fee.
They post item largest to smallest. What that means is if you have 5 items that post on the same day and you have enough to cover 4 items, they will post the largest items first, so they can bounce as many items as possible, so they can charge multiple $36.00 overdraft fees.
They Put Transfer from places like Zelle or eBay under pending so they can post the debits you have first and then charge the $36.00 overdraft fee even thought the money was transferred in the account before the debit shows.
They do show accurate up to date information on charges made with your debit card to get you to overdraft, so they can charge $36.00 fee
They charge $36.00 for every Overdraft, this is one of the highest fees from any bank.
They pretend to give you a personal banker at the branch, mine is Jennifer Allen. Unfortunately, you will only get form letter responses from your personal banker if they even bother to respond at all, even under the threat of leaving a negative review. They simply don’t care.
They have an Email to contact the CEO. You will only receive a form letter response from the same form letter response you received from your personal banker verbatim.
I am extremely sorry that I moved my money to this bank, I hate writing negative reviews of anyone, but after over twelve months of being issues, with no resolutions I feel as if I have no choice.
This report was posted on Ripoff Report on 01/12/2019 01:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bbt/-/bbampt-is-a-bad-bank-1471306. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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