bella serata I ordered a free trial per their advertisement and paid for shipping and handling. I was charged full price and am upset Internet

I ordered a 30 day free trial and paid shipping and handling. March 3

my account charged for the above march4

I recieved and did not like it. The box did not have instruction for refund. Tried calling the number o my statement. automated voice and endless music

I saw the charge on my account 89.03 two times!! March 18

I called again and again without  success. I notified my bank and put in a dispute. The second 89.03 was still pending and I was told I have to watch my account to see when it goes thru and then call again to dispute it.

I am so very upset that I can riped offf and be charged against what they advertised for and for what I believed. I will never do this again. The internet is loaded with complaints on this company. I hope we are all compensated.