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Report: #1362678

Complaint Review: Bella Serata - Internet

  • Submitted:
  • Updated:
  • Reported By: Dawn M — Tarazana California USA
  • Author Confirmed What's this?
  • Why?
  • Bella Serata Internet USA

Bella Serata Unauthorized Charges to Credit Card Orlando Florida

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I either heard or saw and ad for the Bella serata skin product that was advertising a skin care product that would remove lines under your eyes and it showed a before and after eye picture. There was a flashing part of advertisment that said  which stated to get a  Risk Free trial of product and only pay the shipping and handling charges. I entered my information for the trial of product on Feb 26th. Feb 27th i received email below which stated exactly what my credit would be billed. I went to purchase something with my Credit card which i new had money, the cashier said it was declined. I went home to look at statement and Bella Serata had charge my card 2x for the amount of $89.03 and $84.94. I would never in a millions years pay this amount of money on any product. I call customer service and the agent was rude and i had to get very angry until she finally would only refund me half of my money back. This is the biggest ripoff ever. I will never purchase anything Free Trial again. This is very discerning and i am sure there are many other victims out there.




From: "no-reply@trybellaserata.com" <no-reply@trybellaserata.com>
To: xfriendlyskies@yahoo.com 
Sent: Sunday, February 26, 2017
Hi Dawn Akin, Thank you for placing your recent order. Please find the summary of your order below. Order Number:
8BBA34AC4A
 Order date:
 02/26 10:30am
 Shipping Address:
 18632 Collins Street #32
Tarzana, CA 91356
US
 Billing Address:
 18632 Collins Street #32
Tarzana, CA 91356
 Items in Order:
Name Quantity Price
Bella Serata Skin Cream 1 ---
Shipping Guarantee 1 $1.99
Bella Serata Eye Serum 1 ---
Bella Serata eMag 1 ---

Totals:Sub Total:$1.99 Shipping:

$9.87
 Grand Total:
 $11.86
 

Customer Support:

Phone: 877-371-4568 
Email: care@trybellaserata.com 

This report was posted on Ripoff Report on 03/19/2017 11:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bella-serata/internet/bella-serata-unauthorized-charges-to-credit-card-orlando-florida-1362678. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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