Big Fish Games charged my credit card a monthly fee when I did not authorize that. Internet, Internet

I ordered one game for 2.99 back in December .  Then I get my credit card statement and there is a 6.99 charge, and in Feb. another one and this month one in March . I called American Express and requested these be removed. I also had lost my card . At first the operator said they can't go back more than 60 days to remove a charge. My fault, I had forgot to call them.  Been going through a great deal of illness and stress lately .  In the end American Express said they could take all three months off my bill. Great.  But now I have to call Big Fish and tell them to cancel the " membership."  Can't get through to them , on hold for ten minutes and gave up .  I will try again later today or Monday .

I see that there are also twenty others who have the exact same problem.  Clearly, I have come to this conclusion. 

BIG FISH IS RIPPING PEOPLE OFF !!!    All this for a 2.99 game.  Never again, Big Fish.