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Report: #1341917

Complaint Review: BLUEBIRD - Internet

  • Submitted:
  • Updated:
  • Reported By: BettyG. — Temecula California USA
  • Author Confirmed What's this?
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  • BLUEBIRD Internet USA

BLUEBIRD Communication Internet

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I have had this prepaid card with Bluebird,for about 1 year,with small problems.Some to noted is quite a few companies donot accept card for payment,and you can only receive cash back,if you have $20 increments in your account.Also you cannot use this card at some gas pumps.

I decided to not to continue with this card and have a regular checking account,because of a past problem,and a current.One of my bills was not paid,from my account,and therefore it became overdue,due their error.Also,recently,as I stated in my prior rebuttal against DSL Extreme.This company was paid from my account using my Bluebird.I was told they could only recover one of my payments,and it could take up to 45 days,from the date I filed the dispute,which was 11/30/16.I think this not fair,all of money should be recovered,since it was debited from this account.

Bluebird asked for proof of the transaction,within,I faxed to them within this time period.They had previousl sent me an email stating that they would give a provisional credit after I sent the fax.Well after I sent the fax of proof,I was sent another e-mail,stating it would take 45 days.So,I called them and asked about the provisional credit,and was told,we are going to attempt to recover your money,instead of giving you a credit,these people just told a lie,bia e-mail.Can Bluebird be trusted with any more of my money?,no,they cannot.

This rude rep.,in another world,said to me ,donot compare us with any other debit card company,who are you ?she had a problem answering this question. I would like to able to speak to a fluent english speaking person.

These people are often rude.

This report was posted on Ripoff Report on 12/07/2016 12:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bluebird/internet/bluebird-communication-internet-1341917. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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