Complaint Review: BrickTrainShop - San Jacinto California
- BrickTrainShop 1822 Villines Ave San Jacinto, California United States of America
- Phone: 888-434-8690
- Web:
- Category: Toy Stores
BrickTrainShop Scammers, Deceptive Practices, Thieves, Rude San Jacinto, California
*General Comment: Sounds familiar.......
*Author of original report: Gave store credit but no refund
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BrickTrainShop.com sells legos.
Their website is deceptive. They show lego sets and list the lego set numbers, but when you order they only send you the instructions (no legos).
They charge much more than the instructions alone are worth. I paid almost $14 and expected the lego set plus the instructions.
I returned their instructions per the directions on their website under their return policy. I asked for a refund.
They never returned phone calls and after many attepts they finally returned my email.
They claimed they never received my returned instructions and were very rude.
They said they will not refund my money. Unfortunately, I paid via a sharecheck card and did not send back via certified mail (sent by USPS).
Beware of this company. They are scammers and thieves!!
Has anyone else been ripped off by them?
If so, we need to complain to authorities who have the power to get our money back or close their (scamming) business.
This report was posted on Ripoff Report on 01/08/2011 01:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bricktrainshop/san-jacinto-california-92583/bricktrainshop-scammers-deceptive-practices-thieves-rude-san-jacinto-california-680390. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 General Comment
Sounds familiar.......
AUTHOR: Adolph - (USA)
SUBMITTED: Wednesday, January 12, 2011
Reminds me of a recent Judge Judy episode where a woman was selling cell phones (on E Bay, what else?) and sending buyers pictures of the purchased cell phones. She went down in flames in front of Ms. Sheindlin, receiving the deserved humiliationof which Judys famous.
.
Seems like the "brick Train Shop" has scores of unhappy customers. In fact, if one 'Googles' Brick Train Shop there are numerous complaints along with ROR complaint referrals.

#1 Author of original report
Gave store credit but no refund
AUTHOR: BurninErn - (USA)
SUBMITTED: Wednesday, January 12, 2011
BrickTrainShop gave me a store credit but would not refund my money after I returned their item per their policy and requested a refund.
They claimed that they never received my package even though I have the USPS shipping receipt.
I retract my accusations that they are scammers and thieves, but I do not believe that they were honest with me.
I doNOT recommend thatbuyers do business with them.
My experience with them was NOT pleasant!


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