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Report: #1215328

Complaint Review: British Airways - Internet

  • Submitted:
  • Updated:
  • Reported By: Steve — Rockledge Florida USA
  • Author Not Confirmed What's this?
  • Why?
  • British Airways Internet USA

British Airways; travel insurance ripoff booking process tags you with travel insurance whether you want it or not. Internet

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I booked a flight with British Airways for my daughter. During the online booking process I was offered travel insurance which I declined. Two days later I was billed $15.14 for this insurance which I had declined. Phone contact with them led to a runaround and untimately no satisfaction. Apparently their internet booking process has a default setting that issues the travel insurance even when you decline it. Adding insult to injury they claim it is not possible to cancel it once it is issued. I am disputing this charge with my credit card company, but am not hopeful since they usually side with the merchant when the customer gets screwed. I will be using another airline in future for my travel plans.

This report was posted on Ripoff Report on 03/12/2015 02:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/british-airways/internet/british-airways-travel-insurance-ripoff-booking-process-tags-you-with-travel-insurance-w-1215328. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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