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Report: #100884

Complaint Review: Buy.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Oceanside California
  • Author Not Confirmed What's this?
  • Why?
  • Buy.com http://www.buy.com Internet U.S.A.

Buy.com Ripoff price gouging on digital camcorder Internet Internet

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I wanted to buy one of the new Sony DVD HandyCams for my wife for Christmas last year, so I ordered one from buy.com when I saw that their price was about $130 less than Best Buy's price. In good faith, I placed the order and waited patiently... for over SIX MONTHS. After Buy.com refused to do anything for me but re-place the order over and over, I told them I was going to cancel the order, but lo and behold, they had shipped it only hours before! So here I sit with this camera, looking up some information about it on the web no more than 10 days after I got it in the mail, when I see it on a photographic equipment company's web site for $499. I had paid Buy.com over $770 for the camera. Needless to say, I was *furious*. I immediately contacted Buy.com and they basically told me that since it had been more than 3 days (!!!!), and the merchant with the lower price was not on their list of "approved price matchable competitors", I was out of luck.

I ask everyone to boycott Buy.com for their horribly questionable business practices and dishonest business model. They ruined Christmas for both me AND my wife, and took me for almost $300 in the process. Way to go, Buy.com. Fantastic business practices! *not*

Bradley
Oceanside, California
U.S.A.

This report was posted on Ripoff Report on 07/27/2004 06:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/buycom/internet/buycom-ripoff-price-gouging-on-digital-camcorder-internet-internet-100884. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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