Complaint Review: Capital One Auto Finance - sacramento California
- Capital One Auto Finance P.O box 255605 sacramento, California United States of America
- Phone: 18009460332
- Web: www.Capitaloneautofinance.com
- Category: Car Financing
Capital One Auto Finance Lien on vehicle (5) years after payoff Internetsacramento, California
*General Comment: late charges? Interest on late charges?
*Consumer Comment: What gives?
After making the final payment ahead of schedule, I still have a lien on my vehicle. It's been (5) years. Since it was payed off early, instead of a lien, don't i receive a refund and a clear title? What gives
This report was posted on Ripoff Report on 10/19/2010 09:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/capital-one-auto-finance/sacramento-california-95608/capital-one-auto-finance-lien-on-vehicle-5-years-after-payoff-internetsacramento-calif-652732. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 General Comment
late charges? Interest on late charges?
AUTHOR: IamGood - (USA)
SUBMITTED: Tuesday, October 19, 2010
I"ll bet coffee that you probably had accrued late charges, and they assessed interest on those late charges. If you do not pay those late charges and interest they will keep your title until you pay.
Perhaps they added insurance to your loan because they were under the assumption that your insurance was cancelled by your insurance carrier. If this is the case, then they probably notified you that there was a period of time in which you did not carry insurance on the automobile, and they increased your payments. Perhaps you ignored the letters because you had insurance, and kept on paying the original amount. Now they want the money they paid for insurance, and will keep your title until you pay. If this is the case you need to contact the finance company and get them to give you the dates where they showed you no insurance. You will need some type of paperwork from the insurance company of record during that period showing you had insurance.
Now, when you say "After making the final payment ahead of schedule". What do you mean by that "Final Payment". was that one payment, or what you thought was a payoff amount?

#1 Consumer Comment
What gives?
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Tuesday, October 19, 2010
How about giving some details.
You of course called them. So what did they say was the reason?


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