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Report: #461783

Complaint Review: Capital One Credit Cards - Salt Lake City Utah

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  • Updated:
  • Reported By: Bloomington Illinois
  • Author Confirmed What's this?
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  • Capital One Credit Cards PO BOX 30281 Salt Lake City, Utah U.S.A.

Capital One Credit Cards Bogus Insurance, and Fraudulant Settlement Offers, TRASH YOUR CREDIT Salt Lake City Utah

*Consumer Comment: listen to what is read to you

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I had a $250 and a $500 credit cards in 2002 with Capital One, I lost my job and had been paying extra for protection on the card when you lose your job the insurance is supposed to pay the payments. I filed all the paperwork and the payments were never made. I was off work so long that the total amount should have been paid off.
I moved and was never informed that they had not paid the amount. Upon looking at my credit report recently I found that they had put Charge Offs on these accounts Each YEAR TO KEEP THEM ON MY CREDIT REPORT and charged interest so that the amounts owed were now well over $1000 for the $250, and @ $1800 for the $500 card.
Both cards were scheduled to be removed from my credit report June of this year. They offered me a settlement agreement, for Paid in settlement. $648, and assured me they would completely remove this from my credit report since it was scheduled to be removed this month anyway.
My credit report has now been updated on this account showing: Paid in settlement. $648 written off. Which is the same as saying a charge off, and now will not be removed until 2012.
They also used this to update the other card somehow and now it will not be removed until 2012 also. They are offering a settlement on this one too.
Do not trust this company, they are liars, theives, and will screw up your credit for years even you when make efforts in good faith to cure THEIR SCREW UPS!!! I did not owe this money in the first place, their "INSURANCE" is BULL, don't buy into it. I paid for it and am still paying for it.

Sheri
Bloomington, Illinois
U.S.A.

This report was posted on Ripoff Report on 06/15/2009 01:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/capital-one-credit-cards/salt-lake-city-utah-84130/capital-one-credit-cards-bogus-insurance-and-fraudulant-settlement-offers-trash-your-cre-461783. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

listen to what is read to you

AUTHOR: Debtcollector - (Canada)

POSTED: Friday, August 07, 2009

I worked for capital one in collections. first off you have to understand your terms and conditions. When you apply for your credit card you are asked if want payment protection. that is there for you if you lose your job, there are conditions with that.
1. they will make your minimum monthly payments up to 6 months and then you have to fill out the paper work again.
2. If your account is over limit, payment protection does not cover that it ONLY covers your minumum payment, therefore you are still going to get over limit fees , it's up to the card holder to watch his/her own limit.
3. HOW in world is capital one or anyone else for that matter suppose to know that you moved??????????? You need to let people know you moved capital one is not mind readers.
4. When it all came down to it and you were offered a settlement to get it done and over with you were READ a disclosure stating that this will show as a R5 on your credit bureau, So read what your signing up for , pay attention to what is being said to you, if you dont do either of those 2 things then SUCK IT UP it's your own fault

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