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Report: #1302186

Complaint Review: Car Max -

  • Submitted:
  • Updated:
  • Reported By: DANIEL — NORTH RICHLAND HILLS Texas USA
  • Author Not Confirmed What's this?
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  • Car Max USA

Car Max Car Max bad service and call cust a lier Ft Worth Texas

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 I went to Car Max to have my car worked on 04-27-16. I asked them to change my fuel filter and the antifreeze. I told them that the antifreeze and distilled water was in the trunk. They later came to me and told me that they did not have my fuel filter. They did not even offer to get it sent over. They changed the antifreeze and did not use the distilled water that I had supplied. They used tap water, and any good mechanic knows to use distilled . The service consultant said I did not tell him the distilled water was there. I said I did tell him. He repeated again that I did not tell him. This is calling the customer a lier! My service consultant was Colten. I will have nothing more to do with Car Max auto service! They told me distilled water is old school!

This report was posted on Ripoff Report on 04/27/2016 12:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/car-max/car-max-car-max-bad-service-and-call-cust-a-lier-ft-worth-texas-1302186. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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