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Report: #1264581

Complaint Review: CarMax - Fort Worth Texas

  • Submitted:
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  • Reported By: Mike — Terrell Texas USA
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  • CarMax 8400 Anderson Blvd Fort Worth, Texas USA

CarMax They wanted to see my personal Bank account. Fort Worth Texas

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I have bought several cars from Carmax over several years. I was buying a new truck and turning in my old one. I had to write a $2318.92 check to cover the gap in the payoff. I was told they needed to verify the funds. Then I was asked to pull up my personal bank account so someone could come in and look at it to make sure the funds were in the account. 

I have written many checks for downpayments and monthly payments and have never written a bad one. It is absolutely none or Carmax business what my personal bank account looks like. If I wanted them to see it, I would open a joint account so they could have freedom to poke around in my account anytime they wanted. 

I did not get my truck because I would not comply with their demands, 

Very frustrated and no longer a customer. 

This report was posted on Ripoff Report on 10/29/2015 08:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/carmax/fort-worth-texas-76120/carmax-they-wanted-to-see-my-personal-bank-account-fort-worth-texas-1264581. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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