Carmax sold me a car that has had many problems in a short time and says cant fix the problems. Ripoff Ft. Lauderdale Florida

The only way to get any degree of satisfaction is to call the customer service number: 800-519-1511. Tell them EVERYTHING that's happened. I spoke w/a representative there & she was able to help me. I couldn't get anywhere with the local store. Keep on it. Don't give up!! It took me 3 months and a trip to the ER, but I finally got my situation resolved. I was able to get my money back (+tax), but only had 10 days to find another car. I took a reliable make I can trade in elsewhere. Good luck.
kj - Tennessee

What was the attraction of that used car that made you willing to pay $17,000 for it when you could have bought a NEW Honda Civic or NEW Toyota Corolla for $15,000 ??? And both the Honda & the Toy have VERY LOW depreciation rates.... A year later your $15,000 Civic or Corolla would be worth $12,825.

Maybe next time, no?

B/t/w if you "purchased the car for 17,000 dollars just 8 months ago and now the trade in value is only 7,000 dollars" that is 59% depreciation in less than one year!! Did you buy a Citroen?

What was the attraction of that used car that made you willing to pay $17,000 for it when you could have bought a NEW Honda Civic or NEW Toyota Corolla for $15,000 ??? And both the Honda & the Toy have VERY LOW depreciation rates.... A year later your $15,000 Civic or Corolla would be worth $12,825.

Maybe next time, no?

B/t/w if you "purchased the car for 17,000 dollars just 8 months ago and now the trade in value is only 7,000 dollars" that is 59% depreciation in less than one year!! Did you buy a Citroen?

What was the attraction of that used car that made you willing to pay $17,000 for it when you could have bought a NEW Honda Civic or NEW Toyota Corolla for $15,000 ??? And both the Honda & the Toy have VERY LOW depreciation rates.... A year later your $15,000 Civic or Corolla would be worth $12,825.

Maybe next time, no?

B/t/w if you "purchased the car for 17,000 dollars just 8 months ago and now the trade in value is only 7,000 dollars" that is 59% depreciation in less than one year!! Did you buy a Citroen?

What was the attraction of that used car that made you willing to pay $17,000 for it when you could have bought a NEW Honda Civic or NEW Toyota Corolla for $15,000 ??? And both the Honda & the Toy have VERY LOW depreciation rates.... A year later your $15,000 Civic or Corolla would be worth $12,825.

Maybe next time, no?

B/t/w if you "purchased the car for 17,000 dollars just 8 months ago and now the trade in value is only 7,000 dollars" that is 59% depreciation in less than one year!! Did you buy a Citroen?

You should really try to have your sales consultant stay on top of their game, typically when I have a customer whom may have an issue I try taking care of it right away. Havent had any complaints to date about carmax's service. If what you say is true, than that is unique even to me