Complaint Review: Carmax
- Category: Auto Dealers
Carmax Wrecked, repainted, money pit. San Antonio Nationwide
*Author of original report: Wrecked and repainted
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Two years ago this month I purchased a 2009 mini cooper, 40k miles, from the Carmax in San Antonio, TX. I asked for a carfax report, salesman explained that any repairs done at a small shop probably wont show up so they are useless. My first mistake. Then they keep messing up the financing paperwork, we were there 6 hours, not walking away was my second mistake but i really needed a car. Third mistake was not keepjng the warranty after they gave me gave wrong one. About 13 months later the engine problems began. Turbo charger $3000, oil filter housing $1100, tire sensor $150, blow off valve carbon build up $1367, rear light assembly circuit board caught fire $160. I have always taken my car to the dealership for repairs and maintenence, these are actually discounted prices from them working with me. I didn't list items that were covered by what was left of a manufacturer warranty.
I am making $400 a month payments on a car that I am literally having to rebuild the engine part by part. Right now it has a small oil leak at the gasket which will cost several hundred dollars to fix and did I mention that my car now has only 56k miles. Unfortunately, my mom cosigned and I can't just dump it or I would. Anyone have some sage advice?
This report was posted on Ripoff Report on 11/25/2015 06:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/carmax/nationwide/carmax-wrecked-repainted-money-pit-san-antonio-nationwide-1270372. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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