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Report: #579822

Complaint Review: Cohen's Fashion Optical - Internet

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  • Reported By: Carol — st. helena California United States of America
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  • Cohen's Fashion Optical 167 West 72nd Street Internet United States of America

Cohen's Fashion Optical Tatiana, regional manager in NYC, Internet

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Cohen's claim to be the 7th largest optical chain in the US.

Reports on their service are devastating.
I often used them, as a former New Yorker.
Bring in your own frames and they will put in the optical glass Rx at a good price.

However, in late October 2009 I brought in $300 Oliver Peeple's frames from Madison Avenue to have optical glass installed.

I flew back to California on Jet Blue. They never sent the glasses. Never gave me a UPS tracking number. They never. 

That was over five months ago.

I paid. I waited. 

And waited. They had no UPS tracking number, could not find anything.

Tatiana -- from "regional" -- tells the Visa investigation that I had signed for them. I was in California! So they not only fail at the job, but they lie.


This report was posted on Ripoff Report on 03/11/2010 11:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cohens-fashion-optical/internet/cohens-fashion-optical-tatiana-regional-manager-in-nyc-internet-579822. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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