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Report: #360460

Complaint Review: Compass Bank - Houston Texas

  • Submitted:
  • Updated:
  • Reported By: Kingwood Texas
  • Author Confirmed What's this?
  • Why?
  • Compass Bank 200 Northpark Drive Houston, Texas U.S.A.
  • Phone: 800-239-4357
  • Web:
  • Category: Banks

Compass Bank Charged my account $700.00 in NSF fees during a two week period with no explanation! Houston Texas

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We opened our account with Compass Bank less than a year ago. Initially I noticed that they were changing the order of the charges on my account (biggest to smallest) then they would post our deposits AFTER they hit our account with 4-5 $38.00 NSF fees. I monitor our account on a daily basis and EVERYDAY the order changes. How convenient!!

When we contact their customer service department they give us some lame excuse that provides no explanation as to why they are changing the order of the items that are posted to our account. I don't see how they can legally change the order of the charges and deposits on our account. $700.00 is a big loss and has had a HUGE affect on our budget.

We cannot afford to keep the account open with Compass Bank constantly hitting us with these NSF fees. IF ANYONE BRINGS A CLASS ACTION LAWSUIT AGAINST COMPASS BANK, WE WANT TO BE APART OF IT. We can provide documentation to back up our statement.

Brandi
Kingwood, Texas
U.S.A.

This report was posted on Ripoff Report on 08/07/2008 02:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/compass-bank/houston-texas-77339/compass-bank-charged-my-account-70000-in-nsf-fees-during-a-two-week-period-with-no-expla-360460. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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